The
Keys to Building Trust
With Individuals In Your Own Company Who
Have a Different Focus Than You
- Clearly stated, measurable organizational goals
- Understanding of personal values and interests
- Other person's expectation of respect when
attempting to bridge the gap of difference
- The perception of fairness relative to reward,
refusal, recognition and deterrence
- Predictable behavior
What Staff Looks for From Leadership
Employee Charter
- Tell me what you want me to do.
- Tell me to what speed, volume and level of performance
you expect it to be done.
- Tell me what sort of behavior you expect of me.
- If I am doing things wrong, tell me how to get
back on the path, whether through demonstration,
teaching or by leading me to the resources I need
to teach myself.
- If I am doing things well, acknowledge from time
to time, the value of my effort.
- Treat me fairly and compensate me reasonably.
- Treat
me with respect.
©2006 Mark Neely Seminars
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